Telus customer service Options
Telus customer service Options
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• At this stage, I feel I'm being misled and mistreated. In spite of various calls and escalations, I even now would not have clarity on my reductions or a fair resolution to my fears.
People brokers Functioning in opposition to Telus benefits, rather than holding the aged faithful customers they make them go away to look for other company
We are sorry to listen to about these challenges you've got knowledgeable with the two tech support and billing. You should ship us A personal information, and we’ll function to obtain you the assistance and abide by-up necessary to take care of these issues right away.
I am endeavoring to renew my Online service once the two yr contract expired. We even have essential cable which I under no circumstances use and want to get rid of. It really is unattainable to do this on the net, and also the telephone number for support may be very nicely hidden. I ultimately bought it from the reseller. I called the number, and listened to AI consider to acquire me to get it done on the net, but You cannot halt using a service on the internet.
If our reply solved your difficulty, please click Accept as Resolution that will help Many others inside the Neighborhood.
As for loyalty, there is not any this kind of matter any more. Under-going the exact same factor with my Telus house services. I’m carried out with them frequently expanding my settlement pricing. Going back again to Shaw when my contract operates out.
I am producing to precise my deep dissatisfaction Using the customer service I received whilst seeking to clarify the details of my new agreement and bargains. My modern encounter has still left me experience discouraged, undervalued, and worried about your team's overall high quality of support.
I'm explained to to talk to Loyalty and backbone and continue to acquiring no where by. I have managed to speak to two individuals that identified as them selves supervisors from the Philippines, who couldn't help me.
Resolved discussions will be shut and saved for ninety days, and will be accessed within the Concept Centre in the My TELUS application.
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My professional aided me with my concern and answered all of my adhere to-up thoughts. You have the best men and women Functioning to suit your needs!
The TELUS crew acknowledges that our operate spans lots of Territories and Treaty locations and we have been grateful for the traditional Understanding Keepers and Elders that are with us nowadays, individuals who have long gone ahead of us and also the youth that encourage us.
I've made various cellphone calls, I have clicked on "Alternatively, it is possible to Call our TELUS Administration Crew below". completed the shape, with no response, and concluded A different type telus billing support on MyTelus as well as go no response.
Expert was extremely valuable. I used to be finding pretty frustrated as practically nothing seemed to be Operating. He walked me through the procedure with basic instructions. And it lastly worked. Excellent position!
The TELUS group acknowledges that our function spans a lot of Territories and Treaty areas and we are grateful for the normal Awareness Keepers and Elders who will be with us these days, all those who have gone prior to us as well as youth that encourage us.